2.1 SCOPE OF SERVICES
2.1.1 AIR FREIGHT DIVISION-
● International Air Service for Export and Import
● Customs Clearance and Declaration
● Collection and Delivery
● Customer Services, including Pre-alert, Proof of Delivery & Arrival Notice
● Live Animal and Perishable Cargo
● Just-in-time door to door Delivery and Inland Transportation
● Oversized and Project shipment
● Warehouse and Distribution Service
● Sea-Air Service
● Air Courier
2.1.2 OCEAN FREIGHT DIVISION
● Export and Import Ocean Freight
● Weekly Consolidation to and from Asia, China, USA, European Main Ports ETC……
● Customs Clearance and Declaration
● Stuffing and Un-stuffing
● Break Bulk, Plant and Project Shipments
● Inland Transportation, Store Door Pick-up & Cargo Delivery
● Warehousing and Distribution Service
● Packing and Loading
● Customer Services, including Shipping Advice, Arrival Notice, Proof of Delivery, Cargo Tracking Information.
● OOG Cargo Handling
2.1.3 CUSTOMS CLEARANCE SERVICE
● Customs Declaration and Shipping Documentation
● Professional Consultant on Customs Requirement especially in China/Hong Kong and Taiwan
● Fair and Exhibition
● Residential and Personal Effects
● Storage, Warehousing and Distribution Service
2.1.4 INLAND TRANSPORTATION
● The Inland Transportation between HKG and China
● Store Door Pick-Up
● Just-in-Time Door Delivery
● We specializing in heavy haul and over size movement, cross countries and on the water with extensive of experience and uses of Flat Racks Equipment.
2.1.5 CROSS TRADE AND TRIANGLE BUSINESS
● Cross Trade and Triangle Business
● COD
● B/L Switching
2.2 CARGO NETWORK
It is important to establish a strong connection and communication tie between the main ports of the Asia Regions and different parts of the World. We have built up a strong connection network as shown below:
● TAIWAN
● CHINA
● MAYLAYSIA
● SINGAPORE
● THAILAND
● VIETNAM
● CAMBODIA
● KOREA
● JAPAN
● INDONESIA
● PAKISTAN
● USA
● EUROPE
2.3 CARGO/PURCHASE ORDER TRACKING
The operation system offered a high personalized computer driven Order-Tracking Service enabling both shippers and end-user consignee to monitor the process of specific orders en-route form collection Ex-Factory at Origin to the delivery place at destination.
This Customer-Oriented Service Provided all parties with an instant, constant and updated status report including:
● Updated Export Stock Levels
● Location of Suppliers within the Exporters system
● Projected Dispatch / Arrival Times
● Notification of Vessel/Flight details, ETD/ETA, Stuffing Status
● Monitoring International Purchase Orders, ensuring that those vital dispatches are shipped in a timely and competitive mode
The order tracking services ensure that not only all parties are fully aware of the daily status of imminent orders through the free flow of data on the movement of goods and our staffs. It also provide updated data. So, that all parties concerned would maintain the optimum clearance and delivery service to the consignees/buyers at destination and render a truly seamless Door-to-Door service.
2.4 OUTLOOK
Freight forwarding, as we believed, has tremendous room for growth especially for Asian market. The rapid expansion in the international trade around the World and the escalating importance of the Asia, as a major trading country, will definitely benefit the Freight Forwarding Industry as a whole. Under this social change, we would try our best to obtain better bulk discount from Carriers and Airlines, flexibility to provide quality services and solid customer relationship in the past year. To stay outstanding, ZOECARGO will extend its agency network; we have identified to develop the Asian development.
Facing the changing World, we would target on the Multi-Business nature. Our target would no longer be local but both local and overseas, Especially for Asian Development. China and South East Asia are inevitably becoming more important than the past. Coping with the Asian development and the local operations expansion, it is strongly believed that our business would be developed in its right track.
2.5 CONCLUSION
The transportation sector continues to be fiercely competitive, we are strongly confident that ZOECARGO is better positioned to meet the challenges as we have specialized experienced staffs, comprehensive agency network, well-equipped warehousing and extensive knowledge of Freight Forwarding sectors to take the advantage of our Customer-Oriented Services.